While remote work offers flexibility and efficiency, it can also lead to disconnection and disengagement if not managed with care. In the push for productivity, the human side of remote and hybrid ...

Call centers are increasingly automated, AI-driven, and outsourced—but there are ways to get results.

These days, it's not unusual to hear stories about people falling in love with artificial intelligence. People are not only using AI to solve equations or plan trips, they are also telling chatbots ...

OpenAI released a new benchmark on Thursday that tests how its AI models perform compared to human professionals across a wide range of industries and jobs. The test, GDPval, is an early attempt at ...