Forbes contributors publish independent expert analyses and insights. Kevin Kruse covers leadership development & emotional intelligence. I’ve long been captivated by the idea of creating a leadership ...

Creating a quality manual specific to your company is a big task, but it can also be a rewarding task on many levels. For one, writing your own quality manual ensures that the information is unique to ...

Your longtime employees understand your peeves and preferences so acutely that pleasing or annoying you is rarely done by accident. But what about new hires? How can they quickly learn what it’s like ...