Since chatbot-based marketing and customer services are heating up, it is imperative that you develop a chatbot that makes you rise above the pack.

Chatbot technology is going to revolutionize how we use websites and apps in the future. But first, we have to figure out how to make them engaging.

As for any creative enterprise, in bot design, the devil is in the details. At BotSociety, we really care about chatbot design, so we have put together a small list of the most common mistakes ...