In a settlement with the FTC, Amazon will have to pay out over a billion dollars to US customers for “deceptive” sign-up and ...

Amazon must set up a website to provide refund-eligible customers with more information and instructions. People will have ...

Amazon is paying out $1.5B to Prime customers after a settlement. Here's how to know if you qualify ... and how much you'll ...

Amazon customers could get a refund if they were impacted by the company's Prime practices, including failed attempts to ...

It’s prime time to get your money back. Amazon will pay a historic $2.5 billion settlement to customers after the Federal Trade Commission (FTC) accused the e-commerce giant of enrolling site users in ...

Usually Amazon has a fairly basic refund policy. It works like most retail stores in that you have to get the item back to the retailer in a limited amount of time. The company makes the details very ...

Some Amazon shoppers will soon be getting long-awaited refunds. The online retailer is issuing refunds to a small collection of U.S. customers who had issues with returns in the past. At least one ...

Did you return something to Amazon long ago and never see your refund? Your payday might be here. Some Amazon customers are getting surprise refunds for things they ordered as long as 8 years ago, and ...

HOUSTON — A class-action lawsuit filed in federal court accuses Amazon of breaching its own refund policies, and KHOU 11 viewers say they’re experiencing the same thing. Since our original report on ...

After all the money you've spent at Amazon, it's only fair that the online shopping giant gives you some cash back, right? That's what some customers are discovering after learning about surprise ...

If you shop on Amazon frequently, it can be tough to keep up with your orders. So if you made a return in the last decade or so and aren’t sure if you ever got your money back, you’d hardly be alone.