I don’t love talking with strangers. I’m an introvert at heart, and making an effort to engage in social interaction ...

A more practical approach, one I’ve often used myself and taught at workshops is to find a point of connection. If after a few minutes of chatting, you learn that both you and the other person once ...

Fred Reggie, a Lafayette executive coach, international speaker and former board member of St. Jude Children's Research Hospital, focuses on leadership, relationship and service culture development.