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Almost four million smart meters in Great Britain were not working at the end of 2023, according to government data. Faulty meters can mean customers rely on estimated bills, with some paying too much ...

Households will be able to get compensation from suppliers for delays to smart meter installations and for those left in “dumb” mode from next year, the energy watchdog has announced. Ofgem has ...

ROCHESTER, N.Y. — How can RG&E customers find out when their homes or businesses will get a smart meter? RG&E’s online smart meter installation tool is meant to give you an idea of when you can expect ...