HSBC online banking system remains offline as it continues to deal with an ongoing attack on its infrastructure. In an update to customers the bank said it was still "defending its systems" from the ...

Anyone attempting to access their account on the website or app is receiving error messages reading: “We’d like to apologise to all our customers for Online ...

HSBC customers in the UK have been left unable to log into online banking for more than 24 hours as technical problems from earlier in the week worsened. This has resulted in users being unable to ...

HSBC Bank is sending all personal internet banking customers a new device which will add an extra layer of security when accessing their accounts online. The device, which is small enough to keep in a ...

HSBC has confirmed that it fought off a denial of service attack on its internet banking systems this morning. A spokesperson for HSBC said: "HSBC internet banking came under a denial of service ...

HSBC said today it was working with local police to find those who disrupted its online banking services with a denial of service attack, as customers complained of not being able to access their ...

HSBC's online banking systems in the UK have been in meltdown since the start of the week. Here's my take on what went wrong and could have been done better How long should an online service outage ...

HSBC's online and mobile banking services were down for thousands of UK clients on Black Friday, one of the biggest shopping days of the year. The outage started just after 7:00 GMT, with complaints ...

THOUSANDS of HSBC customers experienced problems with its banking app earlier today. More than 4,000 people logged reports on outage monitor DownDetector. Some ...

HSBC just promised to waive all charges customers may be incurring as a result of a two-day online banking outage due to a technical glitch. John Hackett, HSBC's UK Chief Operating Officer, told ...