Zehra Cataltepe is the CEO of TAZI.AI, an adaptive, explainable AI and GenAI platform for business users. She has 100+ AI papers & patents. In many industries, including banking, insurance and ...
Dr. Milan Kumar, CIO of ZF Commercial Vehicles and global tech leader with extensive experience in digital transformation and IT leadership. A 2023 SD Times study found that while most companies are ...
Agile metrics are essential for tracking speed, efficiency and quality in software development. We all know that what gets measured gets improved. However, Agile metrics are often misunderstood, ...
Value-based care (VBC) metrics are more than just numbers; they act as vital tools for agencies to assess their performance and outcomes. In the VBC ...
How can the results be effectively reported back to the business, so that leaders are enabled to take action to improve the employee experience? And what value does this bring to an organisation?
Measuring awareness, consideration, conversion, and loyalty reveals how brand marketing drives real business outcomes.
Customer experience (CX) is a critical function for any SaaS business. But all too often, CX teams are left to fend for themselves when it comes to tracking critical metrics across the customer base.