Remote desktop and VPN are different - RDP controls computers remotely, VPN connects to a home network. Choose a remote desktop app like TeamViewer, RustDesk, or ...

We've all been there — whether it's a grandparent struggling with a new device or a parent confused by software updates. It’s frustrating when you want to help but can’t be there in person. While ...

Remote access to another PC via the internet can be a blessing, solving many IT problems quickly and easily. The helper can get a clear picture and often solve the problem immediately, even without ...

Windows 11 PCs can be unlocked in a multitude of ways, including passwords, PINs, fingerprints, or facial recognition with Windows Hello. But what if you don't have a laptop with an IR camera or ...

There's lost of ways to help your friends and family solve their tech problems. You can send them links to Lifehacker articles, tell them how to fix a problem over the phone, or you could fix the ...