My dad just got a new computer and keeps calling me for tech help. Is there any way I can control his computer from my own? Remote access makes explaining how to, say, set up email ports a lot ...

We show you how to go about setting up a remote desktop session using nothing more than Chrome and your internet connection.

TeamViewer is a handy program to remotely control any computer running Windows, MacOS, or Linux. Follow this step-by-step guide on using TeamViewer. You need to remotely access another computer to ...

Ever wish you could take control of another PC? For example, maybe there's a salesperson in the field who needs help resolving an Outlook problem. Or you need to connect to your own system to ...

Help Desk tech reporter Chris Velazco lays out how you can use tools in Windows and Apple computers to fix your parent or friend's computer.