Dealing with people who never have a nice word to say can be exhausting. It’s like they’re always carrying a cloud of ...

Negative reviews are more visible than ever. They can shape how thousands of potential customers see your brand. Responding to that kind of feedback has traditionally been a manual, time-consuming ...

Editor’s Note: Previously, this series on scholarly publishing has offered advice on approaching an editor, getting a book contract, and writing a “timely” book. Peer review can be stressful, even for ...

Navigating negative feedback on the internet about your business can feel like walking a tightrope. However, your response to negative reviews online can affect how your business is perceived, so it's ...

Whether valid or unfairly given, negative reviews present a challenge because they are publicly visible and can influence potential customers’ perceptions. The main challenges include mitigating the ...

People are cynical--why wouldn't they be? They are overworked, bossed around, paying more, owning less, losing dreams and struggling with hope. Houses are still foreclosing. Two of my friends were ...

Closeup portrait young serious corporate business woman deal maker reading news message on smart mobile phone holding eating sandwich isolated grey background. Human face expression. Social media app ...