Here we’ve listed the issues and questions we hear most often, along with the experts' answers on what to do if you've experienced these issues. Some 16% of Which? members with smart meters said ...

Energy customers are waiting more than seven weeks on average to get their smart meter or monitor fixed, according to our latest research.* In that time, they contacted their supplier roughly every ...

Energy is expensive these days. There’s no getting around it. If, like [Giovanni], you want to keep better track of your usage, you might find value in his DIY energy meter build. [Giovanni] built his ...

ENERGY suppliers are letting down millions of households with broken smart meters despite strict rules which say they must fix them. Around 36million households have a smart meter but one in ten of ...

A MAJOR energy supplier is urging 60,000 customers to take action to avoid being cut off within months. Households with outdated Radio Teleswitch Service (RTS) meters must upgrade to a smart meter in ...

Millions now have smart meter displays in their homes, which should enable them to monitor how much they're spending on our gas and electricity. For many it provides reassurance and enables them to ...