Intercom, an AI customer service platform, is not yet publicly traded as of mid-2025. Accredited investors can buy pre-IPO shares on platforms like Forge Global and EquityZen. Intercom may consider an ...

Retention is the new conversion and customer success is everything, Intercom co-founder Des Traynor and Vainu CEO Mikko Honkanen tell John Kennedy. In the subterranean, neon-infused twilight that is ...

Des Traynor is looking remarkably relaxed for a man who has just gone through what most public speakers would consider hell. A technical glitch has meant he almost had to deliver a full presentation ...

The funding will allow it to “double down on everything” with 70 new jobs to be created in both cities. The huge investment boost will also be put to use in the development sphere allowing it to ...

Enterprise software has become one of the hottest areas in tech, according to Intercom’s VP of engineering Darragh Curran, who says he is confident the company will fill all 70 of the new engineering ...