ServiceNow Tools Enable Digital Transformation in Government Dale Landowski, an ITSM product manager for ServiceNow solutions at CDW, notes that organizations need standard processes, shared data, ...

At its recent Knowledge 2024 event, ServiceNow discussed its vision for digital transformation as it aims to expand across more functions within customer organizations.

ServiceNow demonstrated some live examples on stage during its keynote this week at Knowledge 2023, which highlight the interesting interplay between process automation and generative AI.