Here's how I hope most Uber and Lyft experiences go: I call the car; they pull up. We say hello; we drive without incident to the destination. I say "thank you," exit the car, and head on my way. This ...

The app's new Safety Hub lets you favorite the drivers you like and gives them preference when you request your next ride. Dashia is the consumer insights editor for CNET. She specializes in ...

New personalization and safety features are coming to ride-share app Lyft, including ways drivers can take control of both the good trips and the bad trips. Riders who have particularly pleasant rides ...

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Lee Sperry, a San Diego ride-hailing driver, has spent the past year pushing for better treatment from Uber and Lyft as a member of the advocacy group San Diego Drivers United. But lately, he's been ...

Some Richmond-area entrepreneurs are jumping into the global ride-sharing phenomenon with plans to build their own niche business in the market. They are introducing a smartphone app that will make it ...

Lyft Inc. is letting riders “favorite” or block their rideshare drivers as part of a broader effort to keep both users and drivers on the platform. Passengers can add a driver to their favorites list ...