ServiceNow is a $9 billion platform-as-a-service provider. Just about 20 years old, the Santa-Clata, Calif.-based company focused initially on IT service management, a strategic approach to managing ...

ServiceNow launches AI Experience, a new interface that makes enterprise AI accessible through conversations and integrates ...

ServiceNow demonstrated some live examples on stage during its keynote this week at Knowledge 2023, which highlight the interesting interplay between process automation and generative AI. ServiceNow ...

Competition among software vendors to be “the” platform on which enterprises build their IT infrastructure is intensifying, with the focus of late on how much noise they can make about their ...

ServiceNow’s AI platform for business transformation helps solve complex dispute issues by optimizing contact center efficiency and accelerating employee productivity Visa plans to use the ServiceNow ...

The company has launched the "AI Experience," an AI-driven multimodal user interface designed within the platform to support ...