Here we’ve listed the issues and questions we hear most often, along with the experts' answers on what to do if you've experienced these issues. Some 16% of Which? members with smart meters said ...

While you shouldn’t need to take a manual reading, knowing how to read your smart meter can come in handy in certain scenarios As of March 2025, around 39 million smart meters have been installed in ...

Energy customers are waiting more than seven weeks on average to get their smart meter or monitor fixed, according to our latest research.* In that time, they contacted their supplier roughly every ...

Millions now have smart meter displays in their homes, which should enable them to monitor how much they're spending on our gas and electricity. For many it provides reassurance and enables them to ...

Millions of Brits have a smart meter display in their home, which should allow them to track how much they're spending on gas and electricity. But it turns out that many may not be working correctly ...

The Commission for Energy Regulation has today released the results of its smart metering trials in Ireland, revealing that customers react positively to smart meters, reducing their energy ...

Just 10 per cent of the 750,000 homes that now have smart meters are using them, according to a consumer watchdog. Smart meters record the switch from day time to night time electricity, thus ...

I have complained to British Gas that no smart meter in-home display was left by the previous owners of my new house. Originally, it informed me there were none in stock and that I could not lodge a ...