Here we’ve listed the issues and questions we hear most often, along with the experts' answers on what to do if you've experienced these issues. Some 16% of Which? members with smart meters said ...

The first step in selecting a smart meter is to understand your usage scenario — is it for household daily electricity use or ...

While you shouldn’t need to take a manual reading, knowing how to read your smart meter can come in handy in certain scenarios As of March 2025, around 39 million smart meters have been installed in ...

Energy customers are waiting more than seven weeks on average to get their smart meter or monitor fixed, according to our latest research.* In that time, they contacted their supplier roughly every ...

If you're a Scottish Power smart meter customer, you're likely to be paying 5% more than it shows on your linked monitor – also known as your 'in-home display' (IHD) – new research from ...