Testing with real users before launch ensures technology and processes actually work. Do not skip this part of change management.

User testing can help you discover problems with your website and design. But how do you choose between scripted and un-scripted tests? Jerry Cao explores ...

Usability Testing: Validating User Interface Design Summative usability testing can quickly reveal whether a manufacturer has effectively addressed users’ needs. With input from an FDA expert, a human ...

Teams that include rounds of user testing before delivering to engineering work more efficiently and get better products to market more quickly.

We've focused on getting the tests setup, which includes deciding on a specific thing to test, when and where to conduct the user study and what type of users to study. We then covered actually ...

Usability testing shows how well a solution meets people's needs and highlights areas for improvement. Here are seven areas to watch. An essential part of a user-centered design process is ...

In spite of its importance, user acceptance testing (UAT) is often chaotic, problematic and ineffective. Developing information systems is a high-risk occupation and UAT is the backstop that can ...