️ Help Center -- how to use it This is the place to find the information you need, whether you have a question about WDIV, or a question about how to find resources, we’ve got you covered.

The support desk software generates and logs support tickets and tracks and manages them until they are resolved.

A critical vulnerability in SolarWinds' Web Help Desk solution for customer support could be exploited to achieve remote code execution, the American business software developer warns in a ...

To find the best help desk software, we considered ease of use, affordability and features such as ticket management, knowledge base management and more.

The Web Help Desk free version includes a few different features versus SysAid, such as LDAP support. However, you’re limited to one administrator, while clients are unlimited.

Web Help Desk, an online cross-platform service desk management solution, now supports Mac OS X 10.7 Lion.

Web Help Desk 5.4 is available now directly from MacsDesign Studio. Pricing for corporate customers ranges from US$3,000 to $7,500, while education/government pricing ranges from $2,000 to $5,000.

SolarWinds Web Help Desk and DameWare Remote Support, currently supporting over 25,000 organizations collectively, now integrate to allow IT Pros to remotely access and control end-users' Windows ...

MacsDesign Studio today released a new version of Web Help Desk. It’s a Web-based tech support application designed for education and small to medium-sized businesses. The software was created ...