The support desk software generates and logs support tickets and tracks and manages them until they are resolved.

️ Help Center -- how to use it This is the place to find the information you need, whether you have a question about WDIV, or a question about how to find resources, we’ve got you covered.

A critical vulnerability in SolarWinds' Web Help Desk solution for customer support could be exploited to achieve remote code execution, the American business software developer warns in a ...

To find the best help desk software, we considered ease of use, affordability and features such as ticket management, knowledge base management and more.

The Web Help Desk free version includes a few different features versus SysAid, such as LDAP support. However, you’re limited to one administrator, while clients are unlimited.

SolarWinds Web Help Desk and DameWare Remote Support, currently supporting over 25,000 organizations collectively, now integrate to allow IT Pros to remotely access and control end-users' Windows ...

Web Help Desk 5.4 is available now directly from MacsDesign Studio. Pricing for corporate customers ranges from US$3,000 to $7,500, while education/government pricing ranges from $2,000 to $5,000.

MacsDesign Studio today released a new version of Web Help Desk. It’s a Web-based tech support application designed for education and small to medium-sized businesses. The software was created ...

Web Help Desk, an online cross-platform service desk management solution, now supports Mac OS X 10.7 Lion.