Haroun joined Android Police in 2021, reporting on the latest stories in the tech world. Since then, he’s gleefully covered everything from the most mundane Google Docs features to more mainstream ...

Cisco has unveiled new artificial intelligence (AI-)powered features in its contact centres, including the Webex AI Agent, AI Agent Studio and Cisco AI Assistant features for its Webex Contact Centre ...

Applause, which provides digital quality and crowd-sourced testing, has worked with Cisco to ensure ongoing accessibility assessments of Webex Suite and to achieve consistent conformance with Web ...

The company also announced third-party integrations for its AI assistant and new AI features for its upcoming RoomOS 26 software.