Microsoft wants to help users get more done by staying put. New activity feed options help them manage their CRM activities more efficiently and with fewer screens.

The new version of the company's CRM software will feature integration with Office and Microsoft's cloud offerings for in-app experiences that help eliminate alt-tabbing.

Learn how Dynamics 365 transforms business processes with real-time analytics, seamless integrations, and powerful tools for success.

The Gist User-friendly CRM. Salesforce leads in user-friendliness with its intuitive design and easy navigation, while Microsoft Dynamics offers familiarity for Microsoft users. Customization options.

Microsoft is bringing its Dynamics CRM and ERP businesses out of their silo and into the company's Cloud and Enterprise unit.

And although the Microsoft integration will allow users to send messages directly from Dynamics it's really just providing a quicker access to LinkedIn's already built-in messaging features.

This Microsoft Dynamics cheat sheet provides an overview of key application modules and use cases to help you understand the platform better.

Microsoft doesn’t have a dedicated CRM product for its small business customers. I know this because my company is a Microsoft Partner. So is the software giant ignoring small business CRM? Kind of.

Microsoft is addressing legacy data silos and advancing digital transformation with a combined two-in-one product, Dynamics 365. The new solution, scheduled for release this fall, pulls together ...

Microsoft is combining elements of its Dynamics CRM and ERP offerings into a new cloud bundle called Dynamics 365.