A high-level description of services provided by the Technology Help Desk. The responsibilities of the Technology Help Desk When and how to contact the Technology Help Desk. The incident/case process ...

Projector.is Inc., which does business as ScreenMeet, today announced an artificial intelligence-based assistant for contact center and information technology help desk workers that provides real-time ...

Canon Krebehenne recently launched his own IT company, Technology Solutions Advisory. The company provides managed IT ...

General Dynamics Information Technology Inc., Falls Church, Virginia, was awarded a $829,235,847 fixed-price, award-fee task order to provide all information technology help desk services for the ...

The Help Desk only provides a loaner laptop if your device is actively with the Help Desk for software or hardware repair. If you are unable to use your device, but it is not being repaired by the ...

For most people, IT is the place they call when their computer or Wi-Fi stops working. But, there’s more to it than meets the ...

Too often, instead of us using technology, technology uses us. As The Post’s tech columnist, I’ve worked for years to put readers like you back in control of your data and devices through ...

CEDAR RAPIDS, Iowa (KCRG) - The Cedar Rapids Community School District said more than 1,000 calls, emails, and questions came into its technology help desk on just the first day of school. Overall, ...