In this blog, we’ll talk you through the advantages of collecting open-ended feedback and explain how it can help develop a deeper understanding of your customers. It’s time for CX pro’s rethink how ...

When it comes to dating, conversation skills have the power to fan a flame or put it out. Our questions and answers also speak to our confidence and interest levels. When the conversation isn’t ...

At the conclusion of an interview, it’s customary for the hiring manager to ask the job candidate if they have any questions. You’ve probably responded with generic questions like “When will I hear ...

During a job interview, your nerves and adrenaline may be at an all-time high. That’s why it helps to be prepared. Ideally, the actual experiences and skills that you share will help you stand out.