Keep track of connections with a customer relationship management (CRM) tool, gathering data to help you deliver personalized experiences, communicate with clients, and streamline sales. Find out how ...

What Is Microsoft Dynamics CRM? The Microsoft Dynamics suite of cloud-based applications covers both customer relationship management (CRM) and enterprise resource planning (ERP), with the stated goal ...

The Customer Relationship Management (CRM) market is heating up, with most of the major software vendors touting their own solutions. Most businesses face a similar challenge -- how do you manage the ...

Microsoft is taking a page from rival Salesforce.com's book and is launching an online store for third-party applications and services that build on top of its Dynamics CRM and ERP products. Microsoft ...

Users say the long-awaited new version of Microsoft’s customer relationship management (CRM) software fixes a host of problems. Microsoft CRM 3.0 finally hit the streets in December 2005, and users ...

REDMOND, Wash. — Oct. 30, 2007 — Microsoft Corp. today announced that Logos Bible Software, the world’s most renowned developer and distributor of Bible software in multiple languages, has selected ...

Microsoft is planning to increase the pace of releases for its Dynamics CRM (customer relationship management) software, according to a new “statement of direction” document from the vendor. The move ...