What’s beneath all the buzz about ITIL? Like many hot topics, people have gotten so excited about ITIL (IT Infrastructure Library) that they think it’s the answer to everything. In some circles, ...

The IT Infrastructure Library (ITIL)—a collection of best practices for IT operations—is gaining notice among CIOs because the guidelines it offers can improve their IT department’s quality of service ...

With many enterprises now looking seriously at the benefits they can squeeze from new technology trends such as grid computing, information lifecycle management and on-demand (or utility) computing ...

20 July 2008 Physical Layer Manager detects and updates physical device location and status, prevents network vulnerabilities and resource underutilisation iTRACS, a leading data centre and cable ...