Businesses are getting on board with social advocacy programs today. Many companies are beginning to leverage their most valuable spokespeople: Their employees. Employees will share their enthusiasm ...

Today, the same or similar product can be purchased at countless online stores. Differentiation is no longer about the products themselves. Successful ecommerce companies earn the sale and buyer ...

“KPIs should be strategic, usually few in number and typically derived from strategy maps and balanced scorecards,” explains Cokins, manager of performance-management solutions within the Worldwide ...

SAP’s attempt to convince users that its Enterprise Support service provides enough value to justify a higher price tag may drag on well into 2010. The matter stems from SAP’s decision last year to ...