A low-profile organization looks far ahead into an esoteric world. The key to understanding and processing information may lie not in new technologies or advanced system architectures, but instead in ...

A look at how experts see knowledge management evolving up in 2025, from the potential opportunities it faces in the age of gen AI, to the problems the technology could cause for KM teams, and more.

How building knowledge management into industrial AI early, while blending the best of GenAI and logic systems, can improve ...

Enterprise AI has the potential to transform the way people work, but using it effectively requires a methodical approach to ...

Knowledge management has long seemed worthy of the buzzword trash heap, along with artificial intelligence and empowerment. Defining a concept more than a technology, KM, as aficionados call it, has ...

Sirjad Parakkat is the VP of Engineering for Ivanti, leading the IT Service Management, Lines of Business and Platinum Engineering Group. Too much of a good thing? That’s what it feels like when ...

Want smarter insights in your inbox? Sign up for our weekly newsletters to get only what matters to enterprise AI, data, and security leaders. Subscribe Now Right now there is no “killer” use case for ...

TEWKSBURY, Mass.--(BUSINESS WIRE)--Engageware, the industry-leading provider of customer engagement solutions, today announced Pasadena, California-based, LA Financial Credit Union, has strategically ...

TEWKSBURY, Mass.--(BUSINESS WIRE)--Engageware, the industry-leading provider of customer engagement solutions, today announced Albuquerque, N.M.-based Rio Grande Credit Union, has extended its ...

General Dynamics IT has secured a five-year, $110 million contract with the Veterans Affairs Department for around-the-clock service desk support. The five-year contract will support 500,000 VA ...