Applying Lean Six Sigma quality management techniques allows service management professionals to eliminate activities that add no value to customers, decrease costs, eliminate defects, reduce ...

Dr. Adil Dalal, DBA is CEO, keynote speaker, leadership guru, author of 4 books, and winner of numerous prestigious global awards. Lean technology, also known as the Toyota Production System (TPS), ...

Between a pandemic, heightened competition, total supply chain uncertainty, and states shutting down and opening — customers, suppliers, and employees are all in unchartered territory. Despite the ...

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Forbes contributors publish independent expert analyses and insights. I cover logistics and supply chain management. The operational excellence methodology known as “lean” is centered on preserving ...