Cava launches tiered loyalty program with industry-first "status matching." Guests can jump to top Sun tier by showing ...

Changing those programs will require a balancing act to ensure longtime guests still feel appreciated. It's that balancing act that Carnival is still figuring out.

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Creating the perfect loyalty program concept is like mastering the art of baking the perfect ...

Airbnb is developing a loyalty or membership program that will differ from traditional hotel points systems, favoring a ...

As CTO of Engage People Inc. Len Covello helps companies differentiate loyalty programs to deliver a better experience for their customers. With summer travel in full swing, frequent flyer loyalty ...

Note: This is part one in a two-part series on the future of loyalty. The second will get into some examples of how programs are evolving. One of the realities of today’s inflationary puzzle is ...

More companies continue to announce loyalty rewards programs, with retail and consumer experts saying it's being used to ...

Loyalty is core to Ulta’s long-term success, CEO Dave Kimbell told investors on its most recent earnings call last week. Cosmetics brand Ulta reported that it had more than 44 million active customers ...

Riyadh Air is the latest airline to announce a partnership with Uber, which will offer exclusive benefits to members of ...

Kneaders, the Utah-based award-winning fast-casual bakery and cafe chain, announced the results of their revamped loyalty program in partnership with Thanx, the leading loyalty and guest engagement ...

Sure, points and coupons are great, but today’s consumers are expecting far more from branded loyalty programs. While dollar savings may be top-of-mind for many shoppers today, “value” can have a very ...

For loyalty status on Carnival Cruise Line, it’ll soon be points that count – not just how many cruises you’ve been on. Carnival will overhaul its loyalty program next year, measuring status largely ...