We received a troubling story from a reader who contacted us on behalf of her 91-year-old mother, who has been paying hundreds of euro every year for a service for a decade despite never once using it ...
Gráinne Griffin, director of communications at the CCPC, answers readers’ questions Can Eir refuse a cancellation request? Question: I had a landline and broadband service with Eir for many years, but ...
A judge has labelled Eir a “disgrace” after a court heard evidence that the telecom provider warned staff they could be disciplined for adhering to statutory regulations governing customer complaints.
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