Microsoft is addressing legacy data silos and advancing digital transformation with a combined two-in-one product, Dynamics 365. The new solution, scheduled for release this fall, pulls together ...

The Test Drive feature lets you see aspects of the Microsoft Dynamics CRM as part of a guided tour. The Test Drive for Microsoft Dynamics CRM is role-based, so you see different screens and tip boxes ...

Microsoft Dynamics 365 is an advanced CRM software solution with a powerful inbuilt AI, best suited for medium-to-large businesses. While it does have a steep learning curve, its advanced capabilities ...

Keep track of connections with a customer relationship management (CRM) tool, gathering data to help you deliver personalized experiences, communicate with clients, and streamline sales. Find out how ...

When a CRM is clear and simple to navigate, your team spends less time figuring out how to use it and more time doing the actual work. If you want to increase user adoption of your CRM, it's important ...

Microsoft's CRM revenue appears to be growing at a 26 percent clip for a 2012 grand total of $1.13 billion according to Gartner, but the numbers may not be what they appear. Ray Wang, principal of ...