Holly Holt, Microsoft's group product manager for CRM, said the company shifted its sales strategy after some customers said they wanted to work with their existing Microsoft resellers.

Microsoft provided near- and longer-term updates about its ERP and CRM wares at its Convergence conference for its ERP and CRM customers and partners on April 11.

The integration with Microsoft applications prompted Wilson Language Training Corp. in Oxford Mass. to replace its Siebel 6.0 CRM software with Microsoft CRM 1.2 in January 2005, said Brian ...

REDMOND, Wash. — Oct. 30, 2007 — Microsoft Corp. today announced that Logos Bible Software, the world’s most renowned developer and distributor of Bible software in multiple languages, has selected ...