Remote access — the ability to control a computer from a different location over the network — might not be something you need to use every day. However, it does come in handy in certain situations.

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If your Remote Desktop (RDP) session freezes or disconnects, the following solutions will help you resolve the issue. Before you proceed, we suggest you install the latest Windows Update (if available ...

1. You will need to be connected to UAB's Campus VPN or Hospital VPN, before you may proceed with the following steps. 2. If you do not already have it installed ...

If your mouse is not working or the mouse cursor disappears on Remote Desktop, first, ensure that your mouse is connected properly and is in proper working condition at the hardware level. If so, ...

Remote Desktop Protocol (RDP) refuses to accept Microsoft Account (MSA) credentials, even when correct details are provided.

Remote Desktop is fairly solid tech. The data is both encrypted and compressed, and can provide a reasonably good experience over a 56k connection. You will probably want to disable the eye-candy, as ...

Before you charge your Apple TV remote, you can use your Apple TV to check how much battery life it has left.

1. You will need to be connected to UAB's Campus VPN or Hospital VPN, before you may proceed with the following steps. 2. Go to the Start Menu and search for, and open, Remote Desktop Connection. 3.