Roblox is a trendy online gaming platform that has attracted a large user base. Some users may forget their login credentials or have their accounts hacked or banned, losing access to their accounts.

A persistent Roblox player finally recovers their 16-year-old account, and once again has access to all the items obtained and games played.

A 10-year-old girl spent more than £2,500 on the gaming site Roblox after changing the password on her family's iPad tablet without her mum realising.