Whether you’re on the IT team at a company or work for a managed service provider (MSP), a help desk ticketing tool is a must for providing solid tech support. These applications give IT staff and end ...

Spoke, a startup that wants to simplify the way companies add and process help desk tickets using artificial intelligence underpinnings, announced it has enhanced its AI engine to allow for more ...

IRVINE, Calif., April 8, 2021 /PRNewswire/ -- HappyFox Inc., makers of a top-rated help desk platform, today announced a new voice integration with Dialpad, the industry leader in AI-powered ...

HelpDesk.com provides a simple ticketing system. It has strong automation and supports multiple channels, which is great for businesses of all sizes. However, it may not have some advanced features or ...

The global help desk and ticketing software market is set for explosive growth, with projections indicating a surge to $7.51 Billion by 2031. This remarkable expansion, driven by the benefits of ...

WIESBADEN, Germany -- Internet down? Computer or printer not cooperating? There are two ways users in Europe can request IT support -- by calling the Europe Enterprise Service Desk at DSN 119 and by ...

WIESBADEN, Germany -- Internet down? Computer or printer not cooperating? There are two ways users in Europe can request IT support -- by calling the Europe Enterprise Service Desk at DSN 119 and by ...

How to install the OTRS community edition help desktop platform on Ubuntu Server 20.04 Your email has been sent OTRS is one of the more popular open-source ticketing systems you’ll find on the market.