Cloud-Telephony Integrations (CTI) require special features to accommodate certain features in the app. Other apps may not require these features. In this tutorial, we will explore what are the ...

Salesforce is een toonaangevend CRM, en een Salesforce Open CTI is een term die verwijst naar technologie waarmee Salesforce CRM-software met telefoons kan communiceren. Om de productiviteit te ...

This CTI demo adapter package lets you test drive Open CTI for Lightning Experience. The package provides a demo softphone that highlights and demonstrates the main features of Open CTI for Lightning ...

Five9 Releases Salesforce Lightning Open CTI Integration Developed in Collaboration with Salesforce, Delivering Agent Empowerment with Omnichannel and Advanced Analytics ...

Open source is helping to streamline how integrated Open CTI is with law enforcement operational frameworks.