When the company was looking for a new Web-based FAQ system — a way of answering questions via published support articles — company officials came across RightNow, which also had other CRM ...

In the fast-paced markets, it is an established fact that growth is not always about who works harder. It is about who works smarter with the right tools in place. A CRM will help your business turn ...

ERP manages a company’s internal operations while CRM integrates all of the organization’s interactions with external clients ...

With open source CRM, SMEs can gain access to a feature-rich system that’s tailored to their needs. Given how businesses can manipulate the code of open source CRM, it also is a great solution for ...

Deciding to adopt an open source CRM depends entirely on what you’re prepared to take on, what specific needs your company will have regarding customer interactions and a plan for implementation.

Free Open Source ERP solutions like OpenBravo or Compiere can be downloaded freely and installed on your system. You can then configure and manage them according to your needs.

IT leaders who can get past the idea that open-source CRM software doesn't cost enough say they like the power and flexibility of owning their own code. A good CRM package does you no good if ...

X2Engine today announced the general availability of X2EngineCRM verision 1.6.5, a next-generation, open-source CRM system. "Designing effective marketing campaigns requires fast and flexible tools ...

THE MARKET Having control over your CRM system is vital, and that control can be tenuous when relying on vendors for updates, customizations, and consulting. That’s where open-source solutions come in ...

The acronym refers to the foundational foursome of the open-source movement: the Linux operating system, Apache Web server, MySQL database and, collectively, the Perl, PHP and Python programming ...