Oracle is hoping to differentiate its cloud CRM (customer relationship management) software from that sold by rivals such as Salesforce.com with a new set of industry-specific capabilities. Oracle CRM ...

Oracle has revealed its new customer relationship management (CRM) strategy following the completion of the Siebel acquisition, saying there will be no forced upgrades to new technology as a result of ...

Oracle Corp. is counting on the latest revision of its E-Business Suite, aimed largely at improving sales processes, to finally give it the elusive traction it has sought in the CRM market for years.

Oracle CRM On Demand Release 16, based on the CRM applications Oracle acquired when it bought Siebel Systems in 2006, is Oracle's entry in the hotly contested Software-as-a-Service CRM arena where the ...

BUSINESS SERVICE provider Fexco has turned to on-demand solutions to support the planned expansion of its customer service capabilities. The company used Oracle’s on-demand CRM software to replace its ...

Oracle said the new Oracle CRM Gadgets For Sales, through pre-built integration with the Oracle Contact Center On Demand application, provide quick access to important information without having to ...

Oracle Corp. plans to release the latest version of its CRM (customer relationship management) applications within the next two months, as part of an ongoing update of its E-Business Suite. Oracle CRM ...

Oracle executives sought to allay customer concerns on Tuesday over its product road map, saying it won’t force them off older products brought into its arms after its buying spree of CRM (customer ...

Oracle Corp. today released the next iteration of its PeopleSoft Enterprise CRM application, Version 9.0. The company had outlined its plans for the software early last month. The rollout is the most ...