BUSINESS SERVICE provider Fexco has turned to on-demand solutions to support the planned expansion of its customer service capabilities. The company used Oracle’s on-demand CRM software to replace its ...

Oracle has revealed its new customer relationship management (CRM) strategy following the completion of the Siebel acquisition, saying there will be no forced upgrades to new technology as a result of ...

Support for PeopleSoft products will expire in 2013. Marc Benioff, chief executive of Salesforce.com, which sells hosted CRM systems that compete with products from SAP, Oracle and Siebel, wasted no ...

Oracle has agreed to acquire business applications vendor Siebel Systems in a deal valued at approximately $5.85 billion, or a net value of $3.61 billion taking into account Siebel’s cash reserves, ...

Oracle on Tuesday released its latest on demand CRM effort--Oracle CRM On Demand Release 15--with the primary new feature being social networking capabilities. The move is just the latest in the ...

Oracle Corp. is counting on the latest revision of its E-Business Suite, aimed largely at improving sales processes, to finally give it the elusive traction it has sought in the CRM market for years.

Oracle Corp. today released the next iteration of its PeopleSoft Enterprise CRM application, Version 9.0. The company had outlined its plans for the software early last month. The rollout is the most ...

AST Corp. has in one fell swoop built an Oracle services global powerhouse with its acquisition of Serene Corp. The deal provides the Chicago based AST, the winner of Oracle's Partner of the Year ...