Not everyone is comfortable troubleshooting or fixing the devices they own. If tech support and repair options are a consideration in your technology purchases, these are the brands our readers ...

Buying a PC, tablet, or phone means entering a relationship with the manufacturer. But which companies will treat you right after they have your money? Our readers have strong opinions on the top ...

The FBI is warning people to be alert to the threat of technical support scams, in which criminals pose as support staff from computer or software companies and try to trick unsuspecting PC users into ...

PCs and other tech devices are easier to use than ever before. But things can and do go wrong, and the quality of assistance you get can make all the difference in the world. "Spending your time ...

Marshall Gunnell is a Tokyo-based tech journalist and editor with over a decade of experience covering IT, cybersecurity and data storage. Alongside CNET, his work has appeared in ZDNET, Business ...

Windows has many keyboard shortcuts available to navigate and work across the operating system faster and more efficiently.