Every year as part of our Readers' Choice and Business Choice surveys for laptops, desktop PCs, smartphones, and tablets, we ask readers who have made use of vendor-provided tech support or repairs to ...

Not everyone is comfortable troubleshooting or fixing the devices they own. If tech support and repair options are a consideration in your technology purchases, these are the brands our readers ...

Buying a phone or a computer comes with the expectation that the manufacturer will help you when you need it. That’s why we always ask about the service you receive when we do our annual Readers’ ...

Survey data from thousands of PCMag readers reveals which tech companies make the most dependable devices you can buy. I've been writing about technology since 1992. My focus is special projects; I've ...

If you're wondering whether this free operating system is worth trying, our tech experts break down the pros and cons – plus ...