Plain language is the key to effective communication, allowing you to get the most important information to the right people as clearly and as effectively as possible. In this course, you’ll learn the ...

What is the great hidden cost of doing business and carrying on the government? Poor communication. And the numbers are staggering. Anyone who needs proof can find it in the just-published second ...

Your editorial, We’re not there yet on plain language, is right to highlight how much financial communications still lean on jargon and dense disclosure. We have had two decades of initiatives — from ...

Ensuring communications sent to state and local government agency clients are clear and understandable is crucial to ensure that individuals and families receive the services they need. Social ...