The CRM industry just got a little more competitive, as Microsoft and Adobe have announced a partnership aimed at launching a new CRM that will ideally compete with Salesforce down the road.

Salesforce recently snubbed Microsoft for an international cloud expansion led by AWS, but now the champion of "no software" has been pipped by Microsoft for a key cloud CRM deal with HP. Microsoft ...

In what has to be characterized as huge win for Microsoft, it announced this morning it had secured a 6-year deal with HP, Inc to run Microsoft Dynamics’ customer relationship management (CRM) and ...

Dow Chemical, the US multinational chemical solutions provider, has pledged to stay with Microsoft Dynamics CRM for the foreseeable future, as it believes the product has caught up with rival ...

Competition has been escalating in the customer-relationship management space (CRM) as behemoths like salesforce CRM, Microsoft MSFT, Adobe ADBE, Oracle ORCL, IBM IBM and SAP SAP vie to grab market ...

Microsoft Dynamics is great for businesses using the Microsoft platform or needing an on-premise CRM. Salesforce is more suited for companies looking for more advanced AI and automation tools.

Salesforce CEO and Chairman Marc Benioff on Wednesday kept the tent revival feel of Dreamforce 2010 rolling with an on-stage cloud CRM customer conversion. While the converted may not have been an ...