Forbes contributors publish independent expert analyses and insights. I am a Customer Experience Futurist, Author and Keynote Speaker. Voice of the customer (VOC) programs can be very successful when ...

F-35 Joint Program Office on Thursday said it will continue to execute current program plans with all partners and to abide by any future policy directions. "The F-35 Joint Program Office is ...

From Airbnb to SpaceX, there are currently 423 unicorn companies, with a cumulative valuation of $1.32 billion. 1 Less than a decade ago, many of these companies would have felt the pressure to go ...

Every interaction with a customer is an opportunity to win their loyalty — whether it’s online or in the store. But data shows that a majority of loyalty programs don’t really move the needle. The ...

WASHINGTON — The inability of Congress to pass timely spending bills is hindering the effectiveness of a National Guard program charged with training Ukrainian forces, the National Guard’s ...

To avoid hacking and malicious alteration of the application, software companies are turning to new anti-tamper solutions that will protect the entire application, as well as maintain code integrity.

Warfighters must be healthy and at peak performance levels to execute their mission and remain lethal in battle. Effective ...

If OS X is falsely identifying a program update as being "damaged," here's how to make an exception to allow this program to run. Topher, an avid Mac user for the past 15 years, has been a ...

At its core, the operation of every computer is governed by process known as the fetch–decode–execute cycle, sometimes simply called the instruction cycle. Regardless of the complexity of modern ...