There are plenty of times when in-person troubleshooting isn’t possible. Maybe you and the other person live in different cities, or you work in different offices or the world is on lockdown due to a ...

The first thing you need to do is talk to Microsoft over the phone or chat. After a professional conversation, you will be given a six-digit code once the support is clear that the situation may not ...

If PCs, laptops, or tablets are being gifted this holiday season, be sure to also give a lesson on Windows Quick Assist so you can help your relatives from afar in the weeks and months to come. When ...

Security researchers have detected Storm-1811, a financially motivated cybercriminal group, exploiting Quick Assist, a client management tool, in social engineering attacks. According to a technical ...

Financially motivated cybercriminals abuse the Windows Quick Assist feature in social engineering attacks to deploy Black Basta ransomware payloads on victims' networks. Microsoft has been ...

Cybercriminals have found a new vector for ransomware attacks by abusing the Windows Quick Assist feature. These financially motivated attackers, known as Storm-1811, use social engineering tactics to ...

Windows admins have been expressing their dismay at Microsoft's decision to move the Quick Assist remote assistance tool to the Microsoft Store. Quick Assist allows Windows 10 and Windows 11 users to ...