Buying for the first time? Know what your options are. Considering replacing what you have? You might just save 25% or more on licensing costs. Here's what to look for and 12 leading remote support ...

Remote desktop software is essential for many businesses and on-the-go individuals who need to access computers that might be in another room or on another continent. There are many different ...

Support.com, Inc. (NASDAQ: SPRT), a leader in technical support solutions for businesses and consumers with over 20 years of experience managing a remote U.S.-based workforce, announces today that it ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. The help desk software market is growing rapidly as ...

If you ask for help from the IT Service Desk they may want to try to provide immediate help by a remote support tool called BeyondTrust. It is a remote support solution that allows the IT Service Desk ...

If you ask for help from the IT Service Desk they may want to try to provide immediate help by a remote support tool called BeyondTrust. It is a remote support solution that allows the IT Service Desk ...

MARKHAM, Ont., June 21 - Apple has released Apple Remote Desktop 2, the second generation of Apple's asset management, software distribution and help-desk support software. Along with improvements in ...

New administrative functionality improves handle time, session start times, and implementation times to improve time to value without impeding security New features simplify user management, improve ...

With in-person IT support now relatively rare, tech workers are under increasing pressure to support end-users and endpoint devices remotely — and they need better overall support and tools to do that ...

In normal times, computers and mobile devices are just another way to stay in touch. But there's nothing normal about our current world, where we're being asked to shelter in place and maintain social ...

BeyondTrust has released security updates to fix a high-severity flaw in its Remote Support (RS) and Privileged Remote Access (PRA) solutions that can let unauthenticated attackers gain remote code ...

TL;DR: The Cybersecurity and Infrastructure Security Agency (CISA), National Security Agency (NSA), and the Multi-State Information Sharing and Analysis Center (MS-ISAC) issued a joint warning that ...