Oracle's efforts to please its UK users seem to be succeeding, with a survey finding customers more content with the vendor's product support than they were a year ago. Last year's UK Oracle User ...

A number of Oracle users are infuriated by reported access and performance issues with the vendor’s new My Oracle Support portal, which superseded the long-standing Metalink site on Nov. 6. Oracle has ...

Oracle customers want better product support through improved call centres and more information about services. Ronan Miles, chairman of the UK Oracle User Group, told silicon.com: "Areas of issue are ...

With the deadline for a settlement missed, Oracle Corp. and the independent user group that’s focused on Oracle’s business applications are still at odds, and negotiations are in limbo. The company ...

A survey of 500 IT asset managers in organizations that use Oracle Java has found that 73 percent have been audited in the last three years. At the same time, nearly eight out of 10 Oracle Java users ...

Value stream management involves people in the organization to examine workflows and other processes to ensure they are deriving the maximum value from their efforts while eliminating waste — of ...