Ever sent a letter or package only to have it come back marked “Return to Sender”? It’s frustrating, right? Whether it’s a wrong address, an unclaimed package, or something else entirely, mail returns ...

Michael C. Rosenberger, a partner at Rapuzzi, Palumbo & Rosenberger, and Jason Moroff, managing attorney at the firm, write that although the law in New York with regard to this subject is limited, a ...

Returns are no longer just a customer service issue — they’re a criminal goldmine. Organized retail crime (ORC) groups are exploiting return and claims processes in increasingly sophisticated ways, ...